1. Check In / Check Out

Check In: 3:00 p.m. (UTC-6) Check Out: 12:00 p.m. (UTC-6)

Please note that if you are arriving after 5:30 p.m. please contact reception office at 2675-1131 or send us an email at info@puertobarillas.com at least 12 hours prior to arrival.  Please check you receive a confirmation to make sure we have received an email.

Please note that when available, we can offer a complimentary 30 minutes extra time in the lodge.  However, after 30 minutes, there is a $10.00 charge for any additional hours (or 30 minutes). $10.00 per hour.  More than 5 hours, an extra night.

Please note that this is subject to availability and needs to check in the reception if available.

2.Reception

Opening hours:

Monday-Saturday: 8:00 am- 5:30pm.

Sunday: 7:30 am- 5:30pm

Customer Service (phone): Sunday- Saturday: 8:00 am- 5:30pm

3. Occupation
(Capacity)

Please note we are very strict and concerned with the maximum capacity in each lodging, for security reasons.
Treehouses:  Our rates include 3 people.  However, we allow an additional person, child under 11 for $10.00
Apartaments: Our rates include 6 people. However, as there is a sofa bed, we can allow 2 additional people $10.00 per person.
We will not allow additional people from the maximum capacity in the lodging.
All accomodation include breakfast: basic delicious typical breakfast (eggs your choice over flour tortilla, fired beans and plantain) or  2 pancakes, include orange juice and coffee
For additional food and beverage: we offer a la carte restaurant.
4. Cancellation policy
Our policy is 0-5 days prior to arrival,  reservations are non refundable
For holidays- Semana Santa, August and New Years -27th of December- 1st of January, reservations are non refundable
Emergencies:  We understand there are some last minute emergencies, however we need to have a proof of the emergency: doctor’s note (stamped, will be verified) or family’s death.
There is a penalty fee, service charge fee (administrative fee) depending on the reservation made:
20% of booking.